Payment
Prices are net and include VAT.
Payment within 30 days net. The goods remain the property of CAVE SA until full payment. The first order is payable in advance.
Shipping
Effective March 28, 2018, the terms of delivery (valid for all of Switzerland) are as follows:
Your order is delivered free of charge from 18 bt or Fr. 300 of purchase, otherwise the delivery costs are Fr. 15 per sending.
Please note: These delivery conditions do not apply to sales of Primeur wines. Please read carefully the terms of sale for the Sales of PRIMEURS Wines.
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Warranty :All our wines are selected with the utmost rigor; therefore, we will gladly exchange any unopened bottle that does not give you complete satisfaction within 3 months of your order and provided that the wine has been properly stored.
Corked bottles :The Club guarantee does not cover possible "cork tastes", unless they are repeated accidents on a wine. The conditions for an exchange or refund are as follows: the bottles must be returned to us within 15 days of opening, 3/4 full and with the original cork put back in place. Our tasting committee will re-taste them to identify the problem and if the case is proven, they will be replaced at no charge. A cash refund up to the selling price is only possible if the replacement of the goods is impossible, but this at the most one year after the date of purchase.
Right of withdrawal:In spite of all the care we take in our selections, it is possible that you do not like a wine. We apply a right of withdrawal within 7 working days after receipt of the goods without having to justify our reasons or pay any penalties, except for the possible cost of returning the wines to us if you are unable to visit our cellars in Gland or Geneva. To exercise this right of withdrawal, the wine must have been properly stored, at temperatures below 15°C and the bottles must be returned in perfect condition (label and cap intact).
See the general conditions of sale.